Refund and Cancellation Policy

• Changed your mind? Ask within 14 days of a payment and we refund that payment in full.
• Cancel a subscription at any time in your account, in one click. You keep access until the end of the period you paid for.
• Refunds are paid by Dodo Payments, our merchant of record, to your original payment method.

Write to [TO FILL: contact email], or use the link in your receipt, within 14 days of a payment, including a subscription renewal. Please write from the email address you used to pay. We refund the full amount of that payment. You do not have to give a reason, although it helps us improve.

After that, we look at each request fairly, for example when something went wrong on our side. We may refuse repeated requests that look like abuse, such as buying and refunding again and again.

Open your account and choose Cancel subscription. It takes one click, with no email or phone call needed. You can also write to [TO FILL: contact email].

Cancelling stops the next renewal, and you keep access until the end of the period you have paid for. Cancelling does not refund the current period by itself: if you are within the refund window, ask for a refund as described above.

Consumers in these places have a legal right to withdraw from online purchases within 14 days. For digital content delivered immediately at your express request, that right ends once delivery starts, as explained in our Terms of Service. Our refund promise above applies anyway, so within the refund window you can always get your money back.

This policy never reduces your statutory rights.

Dodo Payments sends the refund to the payment method you used. How long it takes to appear depends on your bank or card provider.

When a subscription payment is refunded, that subscription ends and its access stops. When a one-time purchase is refunded, its unused credits and its report are removed from your account.

Please write to us before you open a dispute with your bank. We reply quickly, and a refund through us usually reaches you sooner.